The Utah Public Service Commission has established the rules about member-consumer/cooperative relationships. These rules cover payment of bills, late charges, security deposits, handling complaints, service shut-offs, and other matters. These rules assure consumers of certain rights and outline consumer responsibilities.
If you have a problem, call us at Moon Lake first. If you cannot resolve the problem, call the Utah State Division of Public Utilities in Salt Lake City at (801)-530-6652, and toll-free statewide at (800)-874-0904.